# Provider Directory Software & Digital Front Door | symplr Directory ## Bring provider data together — and keep it accurate across your network symplr Directory centralizes and governs provider data in a single system of truth, helping health plans improve directory accuracy, support compliance, and reduce manual backlogs across credentialing, claims, and member-facing systems that rely on accurate provider data. ## Trusted by payers and providers managing complex networks Health plans rely on symplr Directory to maintain accurate, compliant provider data and support regulatory requirements. Health systems rely on it to reduce data silos, improve access, and support workflows across complex provider networks. ## Manage provider data across your network with less manual work ### Health Plans - Maintain accurate, compliant provider directories without constant rework symplr Directory helps health plans maintain accurate provider data by centralizing and governing information across systems, supporting CMS, NCQA, HIPAA, and No Surprises Act requirements while reducing the manual effort required to keep directories up to date. - Create a governed system of truth for provider data Provider data is centralized and reconciled across credentialing, claims, contracting, and directory systems—improving consistency and reducing discrepancies across internal workflows and member-facing tools. - Reduce manual backlogs and operational inefficiencies Automated data updates and integrations help reduce time spent on manual reconciliation, enabling teams to move faster and focus on higher-value work. - Improve member access and experience Accurate provider data helps members find in-network providers, locations, and coverage details supporting better access to care and reducing friction caused by outdated information. ### Healthcare Providers - Reduce inconsistent provider data across systems symplr Directory centralizes provider data into a governed, deduplicated source of truth, helping reduce inconsistencies across EHRs, websites, and internal systems. - Support referrals, scheduling, and internal workflows Accurate provider data improves coordination across departments, helping support referrals, scheduling, and provider validation workflows. - Improve patient access and retention Reliable provider data powers more accurate “find a doctor” and scheduling experiences, helping patients find the right care and stay within your network. - Reduce administrative burden By reducing manual updates and siloed data management, teams can spend less time maintaining provider records and more time supporting care delivery. ## Why symplr Directory Most provider directory solutions focus on displaying data. symplr Directory focuses on governing it. - Built for payer workflows across credentialing, compliance, and network management - Connected to upstream provider data processes—not just downstream directories - Designed for healthcare regulatory requirements and audit readiness - Centralizes and distributes provider data across systems and experiences ## Explore features built for healthcare Centralized provider data management Automated data validation and continuous curation Healthcare-specific compliance support Enterprise system integrations Provider search and digital front door enablement Scalability for growing networks #### Centralized provider data management All provider, facility, group, and network data is consolidated into a single, governed system of truth—eliminating duplication, reducing inconsistencies, and ensuring every team relies on the same accurate information. #### Automated data validation and continuous curation Provider data is automatically validated and updated against trusted sources, identifying discrepancies and supporting ongoing regulatory compliance. Continuous curation keeps provider profiles accurate across departments and systems without relying on manual updates. #### Healthcare-specific compliance support Built-in support for CMS, NCQA, HIPAA, and No Surprises Act requirements simplifies compliance tracking, documentation, and audit readiness. #### Enterprise system integrations Integrates with credentialing systems, EHRs, payer-provider portals, and other healthcare systems to enable consistent data sharing and eliminate silos. #### Provider search and digital front door enablement Supports patient-facing provider search and scheduling experiences that help patients find the right provider, in the right location, and access care more easily. Powers accurate member-facing directories that reflect current network participation, locations, and provider availability. #### Scalability for growing networks Designed to scale with expanding provider networks and evolving regulatory requirements without compromising data accuracy or performance. ## What customers are saying > We are committed to ensuring our patients have a best-in-class find a doctor search experience. Provider search gives our consumers a user-friendly way to quickly find the provider with the right expertise, who is convenient and in the network. Medical Information Officer > It’s so easy with symplr Directory to enroll a referring provider. Just a click of a button and the provider is added to our EHR. Epic Senior Analyst > We now have high-quality provider data due to multiple teams curating data in symplr Directory. Data is being fed continuously to symplr Directory from trusted sources. Yale NewHaven Health ## FAQs ### Is symplr Directory built for payers or providers? Both. symplr Directory is designed to meet payer requirements for provider directory accuracy and regulatory compliance, while also supporting provider and health system workflows such as referrals, scheduling, and EHR data management. ### How does symplr Directory ensure provider data accuracy? Provider data is continuously curated and validated against trusted sources and integrated systems, with discrepancies identified and reconciled on an ongoing basis. ### Does symplr Directory support regulatory compliance for health plans? Yes. The solution supports CMS, NCQA, HIPAA, and No Surprises Act requirements through automated updates, validation, and audit-ready documentation. ### Can symplr Directory integrate with existing systems? Yes. It integrates with credentialing systems, EHRs, claims platforms, and other healthcare systems to ensure consistent provider data across the enterprise. ### How does symplr Directory improve access to care? Accurate provider data enables better member and patient experiences by making it easier to find the right provider, confirm network participation, and access care without unnecessary delays.